If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
The products offered on the website include my personalized books and merchandise related to the books, such as stuffed animals, dog bandanas, beach towels, downloadable lessons and bookmarks. The services offered include author visits—in person and via Zoom.
Once the books and or products are ordered they will be packaged and mailed within 3 business days. Tracking will be available once the items ship.
Peronalized products can not be cancelled or refunded. All other products can be cancelled and returned, as long as they are in new condition.
The services and products are perfect for moms, teachers, librarians and pet lovers alike.
Customers have no concerns and children are very happy with their books and merchandise. The biggest concern is when the next book will be available."